Terms of service

 

 

Terms of Service

Last Updated: February 25, 2026

OVERVIEW

Welcome to The Shot Machine. Throughout these Terms, “we”, “us”, and “our” refer to The Shot Machine. We operate this website, store, and all associated services, content, features, tools, and products (collectively, the “Services”) to provide you with a seamless and curated shopping experience.

Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) govern your access to and use of our Services, together with any policies referenced herein, including our Privacy Policy.

By accessing or using our Services, you agree to be legally bound by these Terms. If you do not agree, you must not use our Services.


1. ELIGIBILITY & ACCOUNT USE

By using our Services, you confirm that:

  • You are at least 18 years old or the age of majority in your jurisdiction

  • You have the legal capacity to enter into binding agreements

You agree to provide accurate, complete, and current information when creating an account or placing an order.

You are responsible for:

  • Maintaining the confidentiality of your account credentials

  • All activities conducted under your account

Accounts may not be transferred or shared without our consent.


2. PRODUCTS & AVAILABILITY

We strive to ensure that all product descriptions, images, and details are accurate. However:

  • Product images may vary depending on your device display

  • We do not guarantee that products will appear exactly as shown

We reserve the right to:

  • Modify product descriptions and pricing at any time

  • Limit quantities

  • Discontinue products without prior notice


3. ORDERS & ACCEPTANCE

Placing an order constitutes an offer to purchase.

We reserve the right to:

  • Accept or reject any order at our discretion

  • Cancel or modify orders if necessary

An order is only confirmed once:

  • Payment has been received, and

  • We have issued an order confirmation

If an order cannot be fulfilled, we will notify you using the details provided.

All purchases are subject to our Refunds & Returns Policy.


4. PRICING & PAYMENT

  • Prices are displayed in South African Rand (ZAR) unless otherwise stated

  • Prices may change without notice

Prices exclude:

  • Delivery fees

  • Taxes (if applicable)

You agree to provide accurate billing and payment details and confirm that:

  • You are authorized to use the payment method

  • All charges will be honored


5. SHIPPING & DELIVERY

Delivery times are estimates only and are not guaranteed.

We are not liable for delays caused by:

  • Courier services

  • Weather conditions

  • Load shedding or external disruptions

Risk in the goods passes to you upon delivery in accordance with the CPA.


6. COMPLIANCE WITH SOUTH AFRICAN LAW

These Terms comply with:

  • The Consumer Protection Act, 68 of 2008 (CPA)

  • The Electronic Communications and Transactions Act, 25 of 2002 (ECTA)

  • The Protection of Personal Information Act, 4 of 2013 (POPIA)

Nothing in these Terms limits your statutory rights under South African law.


7. INTELLECTUAL PROPERTY

All content on our Services, including:

  • Logos

  • Text

  • Images

  • Graphics

  • Product descriptions

…is owned by or licensed to The Shot Machine and is protected under applicable intellectual property laws.

You may not reproduce, distribute, or exploit any content without our written permission.


8. THIRD-PARTY TOOLS & LINKS

We may provide access to third-party tools or links.

  • These are provided “as is”

  • We are not responsible for their content, performance, or policies

Use of third-party services is at your own risk.


9. SHOPIFY PLATFORM

Our store is hosted by Shopify.

All transactions are between you and The Shot Machine. Shopify is not responsible for:

  • Product quality

  • Delivery

  • Customer disputes

You agree to release Shopify from any related claims.


10. PRIVACY

Your personal information is processed in accordance with our Privacy Policy and POPIA.

By using our Services, you consent to such processing.


11. USER FEEDBACK

Any feedback, reviews, or suggestions submitted to us:

  • May be used by us without restriction

  • Will not be treated as confidential

  • Will not entitle you to compensation

You confirm that your submissions do not violate any laws or third-party rights.


12. ERRORS & OMISSIONS

We reserve the right to:

  • Correct errors in pricing or product information

  • Cancel orders affected by inaccuracies

This may occur even after an order has been placed.


13. PROHIBITED USE

You agree not to use our Services:

  • For unlawful purposes

  • To violate any laws or regulations

  • To infringe on intellectual property rights

  • To distribute harmful or malicious content

We may suspend or terminate your access if you violate these Terms.


14. TERMINATION

We reserve the right to:

  • Suspend or terminate your access at any time

  • Cancel accounts that breach these Terms

You remain responsible for any outstanding obligations.


15. DISCLAIMER OF WARRANTIES

Our Services and products are provided “as is” and “as available”.

We do not guarantee:

  • Continuous or error-free operation

  • That products will meet all expectations

Nothing in this section limits your rights under the CPA, including your right to safe, good-quality goods.


16. LIMITATION OF LIABILITY

To the extent permitted by law, The Shot Machine is not liable for:

  • Indirect or consequential losses

  • Loss of profits or data

  • Delays or service interruptions

This limitation does not apply where prohibited under South African law.


17. INDEMNIFICATION

You agree to indemnify and hold harmless The Shot Machine and its partners from any claims arising from:

  • Your breach of these Terms

  • Your misuse of the Services

  • Your violation of any law or third-party rights


18. SEVERABILITY

If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply.


19. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and The Shot Machine regarding the use of our Services.


20. ASSIGNMENT

You may not transfer your rights under these Terms without our consent.

We may assign our rights without restriction.


21. GOVERNING LAW

These Terms are governed by the laws of the Republic of South Africa.

Any disputes will be subject to the jurisdiction of South African courts.


22. CHANGES TO TERMS

We may update these Terms at any time.

Changes will be posted on this page, and continued use of our Services constitutes acceptance of the updated Terms.


23. CONTACT INFORMATION

If you have any questions regarding these Terms, please contact us:

The Shot Machine
 Email: info@theshotmachine.com
 Address: 5 Lofty Nel St, Die Voor Bay, Mossel Bay, 6506, South Africa