You may check out all the available products and buy some in the shop.
Continue Shopping
Last Updated: February 25, 2026
The Shot Machine (“we”, “us”, “our”) operates this website and online store, including all associated content, features, tools, products, and services (collectively, the “Services”). Our store is hosted on Shopify Inc., which enables us to provide the Services to you.
This Privacy Policy explains how we collect, process, use, store, and disclose your personal information in accordance with applicable laws, including the Protection of Personal Information Act, 4 of 2013 (“POPIA”) of South Africa.
By accessing or using our Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
For the purposes of POPIA, The Shot Machine is the “Responsible Party” and determines the purpose and means of processing your personal information.
Contact Details:
Email: info@theshotmachine.com
Address: 5 Lofty Nel St, Die Voor Bay, Mossel Bay, 6506, South Africa
“Personal information” means information relating to an identifiable, living natural person or juristic person, as defined under POPIA.
We may collect and process the following categories of personal information:
Identity & Contact Information: Name, surname, email address, phone number, billing and shipping address
Financial Information: Payment details, transaction records (processed securely via third-party providers)
Account Information: Login credentials, preferences, and account settings
Transaction Data: Purchase history, cart activity, returns, and exchanges
Communication Data: Customer service inquiries and correspondence
Technical Data: IP address, browser type, device identifiers
Usage Data: Website interaction, navigation behavior, and preferences
We do not intentionally collect special personal information (as defined under POPIA), such as health or biometric data.
We process your personal information only where lawful under POPIA, including:
Your consent
Performance of a contract with you
Compliance with a legal obligation
Protection of a legitimate interest (ours or a third party’s), provided it does not override your rights
We use your personal information for the following purposes:
Process and fulfill orders
Manage your account
Deliver products and services
Handle returns, refunds, and exchanges
Personalize your shopping experience
Recommend relevant products
Improve website functionality and performance
Send promotional emails, SMS, or notifications (only where permitted by law)
Provide updates on products, services, and offers
You may opt out of marketing communications at any time.
Detect and prevent fraud, abuse, and unauthorized access
Maintain the integrity and security of our Services
Comply with applicable laws and regulations
Respond to lawful requests from authorities
Enforce our terms and policies
We may share your personal information with:
Service Providers: Including Shopify, payment processors, hosting providers, logistics and courier partners
Business Partners: For marketing and analytics purposes (subject to their own privacy policies)
Legal Authorities: Where required by law or to protect our rights
Corporate Transactions: In the event of a merger, acquisition, or sale of assets
All third parties are required to process your data securely and in accordance with applicable laws.
Your personal information may be transferred to, stored, or processed in countries outside South Africa.
Where this occurs, we ensure appropriate safeguards are in place in accordance with POPIA, including agreements that ensure adequate levels of data protection.
We implement appropriate technical and organizational measures to protect your personal information against:
Unauthorized access
Loss or misuse
Alteration or destruction
However, no system is completely secure, and we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal, tax, and accounting obligations
Resolve disputes and enforce agreements
As a data subject under POPIA, you have the right to:
Access your personal information
Correct or update inaccurate information
Request deletion of your personal information
Object to processing for certain purposes (e.g., direct marketing)
Withdraw consent at any time
Lodge a complaint with the Information Regulator
To exercise your rights, contact us at:
📧 info@theshotmachine.com
We use cookies and similar technologies to:
Improve website functionality
Analyze traffic and usage
Personalize content and advertisements
You can manage cookie preferences through your browser settings.
Our Services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.
If such information is identified, it will be deleted promptly.
Our Services may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing personal information.
Our store is hosted by Shopify Inc., which processes personal information to provide and improve the Services.
This may include cross-border data transfers and the use of advanced analytics and advertising tools.
For more information, please review Shopify’s Privacy Policy.
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated revision date.
If you believe that your personal information has been processed unlawfully, you have the right to lodge a complaint with:
The Information Regulator (South Africa)
Website: https://www.justice.gov.za/inforeg/
If you have any questions about this Privacy Policy or your personal information, please contact us:
The Shot Machine
Email: info@theshotmachine.com
Address: 5 Lofty Nel St, Die Voor Bay, Mossel Bay, 6506, South Africa
